» Technology

Signature’s customized technology solutions are considered the retail travel industry’s most sophisticated.

Comprehensive web content for cruises, hotels, land vacations and destinations
Web content optimized for mobile devices
Online marketing tools and turnkey email marketing programs
On-demand personalized one-to-one communications between consultants and clients
State-of-the art technological tools ensure consultants can respond to inquiries as well as proactively manage the customer experience while building their relationship with the customer

Signature’s proprietary tools include:

SigNet, our Member Intranet

SigNet is designed with our frontline advisor in mind, giving them access to Signature promotional offers which can be shared with clients via one-to-one communications or social networks, preferred supplier information, as well as the Signature calendar featuring supplier educational trips and trainings. Signature University, the network’s online learning portal, is also available within SigNet.

SIG CRUISE PRO

Powered by Odysseus, is a cruise booking engine that offers live access to the cruise lines, which ensures accurate availability and pricing, including promotional offers, special rates and group pricing (Signature and agency). Fully integrated into SigNet, advisors are provided with a signle standardized format for booking cruises, creating efficiencies and saving time! Advisors may send quick quotes with real-time pricing to their clients.

Client Reach

Designed to work with client trip data via the daily sync, Client Reach sends customized emails on behalf of the travel consultant to their clients. Clients are sent celebratory wishes for birthdays and reminders to book shore excursions, pre- and post-hotels, travel insurance as well as “Bon Voyage” and “Welcome Home” emails. Each member agency can customize the program to suit their particular company and customer needs.

Cruise Track

Cruise Track’s proprietary technology allows Signature travel consultants to stay abreast of all changes for a particular cruise so that they can proactively notify their clients. Using Cruise Track gives the consultant the advantage of an early response time to changes in price or itinerary. And it’s turn-key… tracking and notifications are created automatically based on the client trip data in the daily sync.

SHERPA

Sherpa is an independent online tool designed to help advisors quickly access and understand up-to-date country-specific entry requirements for testing, vaccines, quarantine measures, documentation and more. Sherpa uses sources such as government organizations and other official bodies. A “share tool” allows advisors to easily email a link to their clients with specific requirements for their travel destination.

Pocket Travel

Signature’s proprietary mobile app, Pocket Travel Consultant by Axus can be used during the planning stages and while traveling. Signature consultants can create and send vacation itineraries to their clients that can be viewed online via a webpage or offline within the app. Customized with each member’s brand and call-to-action, the app reinforces the consultant-client relationship every step of the way.

HOTEL CONNECTION

Is a proprietary booking engine for Signature’s Hotel and Resort Program.

DIGITAL COMMUNICATION TOOL

Powered by Kipsu, enables travel advisors to manage SMS Texts, Facebook business messaging and Live Web Chat communications with their clients via a single desktop interface that is built into SigNet

Testimonial

“The best thing about joining Signature is seeing how excited my team is. When they discover a new Signature tool, or a Signature preferred supplier helps them close a challenging trip, my agents are quick to announce it to the entire office. Before joining, I believed that Signature performed a better job than the typical consortia did, but I had no idea what a fantastic organization it is. The marketing, technology, destination specialists, and staff give member agencies a competitive advantage”

— Philip Banks, Owner, Legacy Travel

About Signature

Signature Travel Network is not an organization, it is a member-owned community of leading travel agencies and supplier partners in the industry. Founded in 1956, the Network collectively generates $11 billion in annual sales and has experienced unprecedented growth in the past ten years. This growth is reflective of the commitment to exclusively align with the most esteemed travel agencies and supplier partners, while simultaneously expanding our reach to more than 15,000 travel advisors in the United States, Europe, Australia, Brazil, Mexico, New Zealand and the Caribbean.

Signature Travel Network® is dedicated to providing the best technology solutions and state-of-the-art marketing to promote your brand. With a robust suite of cruises, hotels and resorts, as well as land privileges second to none, Signature helps you build your sales and retain your clients. We welcome you to join our member-owned community, 60+-years strong, with an exponential track record of sales growth, integrity and business acumen.

Signature’s headquarters is in California with a secondary office in New York City.